FAQ

Each scarf comes with a printed ‘how to turban’ guide which instructs you how to tie my fave style that I wore loads when I lost my hair. 

We also have lots of different video turban tutorials on our instagram IGTV here or on Facebook here. 

It will take a little bit of practice to master your scarf styling skills so grab a mirror and have fun trying out the different styles. 

We’d love to see you scarf pics by tagging them @braveryco on instagram!

Yes! 

QVWC Shop
QV Square Rear,
210 Lonsdale St,
Melbourne VIC 3000

Space2Be
144 Chapel St,
St Kilda VIC 3182

Creative Wigs
2nd Floor, 156 Swanston St Melbourne, VIC 3000

Please contact the stockists individually for a list of available scarves and hats.

I’m proud to say that we’ve made loads of decisions that have been driven by the desire to create a more sustainable, ethical and environmentally responsible business. It’s been such an incredible learning curve and we're continually changing and shifting to be better. In no way am I claiming to be perfect so if you have any suggestions on things we can do better, I'm all ears. 

​

Scarves​

Our designer scarves are produced in the silk capital of Hangzhou in China - an area famous for the best quality silk fabric. I've been working with small company headed by Robin for 2 years now. The silk manufacturing factory is small and employs approximately 35 people. As we only hire experienced silk printers, each employee is paid a higher than average wage. I’ve also had a third party inspect the working conditions and make sure they are all up to scratch but hope to visit China in the near future to properly meet the team.

​

We’ve chosen to use digital printing to produce our Designer scarf range as it allows us the flexibility to have smaller runs of production and therefore no waste. Digital printing also reduces water waste because the fabric doesn’t need as many wash/rinse cycles, and there are no screens or colorant baths that require cleaning.

​

Each batch of scarves takes 5-6 weeks to be completed. We don't rush production as we want to create high quality scarves that have been made with love. 

​

Selecting the right material to print our Designer Range took a lot of researching but we landed on Silk Modal as it’s both soft of the head and made from natural fibres which is completely biodegradable at the end of its life.

​

Twist Hats

 Our Twist hats are made in Melbourne by Cannon Fashion and LCN Fashion. We make small batches to avoid any waste. 

​

The twist hats were designed by our founder, Emily and the pattern has been patented so it is unique to Bravery Co.

Each designer scarf is made in collaboration with a clever creative. You can read about each artist on product page on our website. 

Each year we have a scarf art competition. The winners create our next range of scarves. This happens in August of each year so subscribe to our mailing list to be the first to know. You can also check out the past entries on instagram by searching #braveryscarfcomp2021 

I lost my hair and couldn’t find any cool scarves that were the right shape, size or fabric.

We ship from Melbourne, Australia.

We ship through Australia Post and you can look up the delivery time to your location domestically here or internationally here. 

Once we have dropped your Bravery package to the post office, we’ll send you an email with your tracking number. 

Due to that bloody virus, things are taking longer than expected in the post. We’re trying our hardest to get your order to the post office ASAP, we’re upgrading all international orders to express postage for free and we say frequent prayers to the postage gods. Please bear with us but feel free to get in contact if your parcel is taking longer than the timings outlined by Australia Post.

We've gone to great lengths to ensure receiving a Bravery parcel is a super special experience. We wrap each order with love and care using the below;

​

We wrap our scarves in Noissue tissue paper which is sustainable paper. It's acid free and uses inks that don’t harm the environment. We were even featured on their blog! Check it out here!

We use compostable sticky tape made from made from 90% renewable resources. 

Each order is posted in a compostable postage satchel that will breakdown with your food scraps. 

If you would like a note included with your order, please leave us a message when placing your order. 

We want all of our customers to be as happy with our products as we are, so we ask that you make sure you’re completely stoked on your choice before purchasing. Once the designer scarves are unfolded, it’s not possible to fold them in the condition you would expect to receive it. So due to hygiene and resell reasons, we do not accept refunds or exchange due to change of mind. 

On the rare occasion that you receive a faulty scarf, please contact us for a replacement within 7 days of receiving your scarf.

For all other reasons, we will only accept if the product has been unfolded and unworn. Postage to be covered by the buyer.

Please contact us on hello@bravery.com.au for all return concerns or questions within seven days of receiving your package.

Your designer scarf is made out of a very soft silk modal blend. It is quite delicate and therefore needs you to be delicate when caring for it. 

​

If your scarf has been stained or is quite grubby, we would suggest dry cleaning. If it requires a light clean, you can give it a very gentle hand wash using a mild delicate-friendly liquid soap using cool water. Silk doesn’t love being submerged in water for too long so 5 minutes is enough. Then dry flat.

In between wears, I would suggest hanging the scarf or draping it over a chair. This will allow it to air out and help the wrinkles unravel. You can also give it an iron on low heat.

We donate $2 from every scarf to the Peter MacCallum Cancer centre in Melbourne. 

We donate all the scarves donated by you generous souls at our annual pamper day at Peter MacCallum Cancer Hospital (where Emily was treated.)