COVID snail mail delays

To my overseas friends,

Due to COVID, Melbourne lockdown, increased parcel volumes and the dramatically reduced flights going in and out of Australia, there have been major postage delays. We are continuing to post scarves around the world but please be prepared to wait longer than normal. 

AUSTRALIA DELAYS

Rural and regional delays

Unfortunately, services to rural and regional areas are experiencing particularly long delays, and the following timeframes are expected: • Express Post: 1-5 business days or more • Parcel Post: 3-10 business days or more

Victoria destined parcels

Expect an additional 3-day delay for all deliveries in Victoria.

You may notice that your parcel is taking the scenic route via NSW even though I'm posting from Victoria. This is because the posties are sorting the mail in NSW and sending it back to Victoria. Sounds ridic but unfortunately due to the lockdown and staff restrictions we don't have the capacity in Victoria to keep up with the volume.

WORLDWIDE DELAYS

I am posting overseas post via express post to speed up the process but these are what Australia Post are predicting.

Postage to the US, UK and mainland Europe is estimated to be 10-15 business days.

You can find the full list of countries and timings from Australia Post here. 

Once your items are shipped I will send you an email with tracking details.

Thank you for your patience! 

Em xo