• emily6484

COVID snail mail delays

Updated: 21 hours ago


To my scarf loving friends,


As with most things in this covid-y world, we're still experiencing delays in postage. (Sigh)


Due to old mate COVID, postage staff shortages due to illness, increased parcel volumes and the dramatically reduced flights going in and out of Australia, it's taking a little longer to get your parcel to your doorstep. We have upgraded all international postage to express for FREE (woo!) but please be prepared to wait longer than normal. 


AUSTRALIA WIDE

On average parcels are taking 5-7 business days to metro areas. You can read the full list of domestic estimated delivery times via Australia Post here. We ship from Melbourne.


WORLDWIDE DELAYS

To avoid delays I'm upgrading all overseas order to express post for free however parcels are still taking 2-3 weeks to arrive. For more accurate delivery time predictions, please take a look at the full list of countries and timings from Australia Post here. 


Once your items are shipped I will send you an email with tracking details. Please get in contact if your parcel is taking longer than the expected times listed on Australia post website and we will make an enquiry.


Thank you for your patience! 

Em xo



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